What This Privacy Policy Covers
When you open an account on u9k, we collect the information needed to run your account: your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. We also log device and session data to keep your account secure
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and to meet the compliance requirements of the regions where we operate. We do not sell your personal data to third parties. Payment transaction records tied to bKash, Nagad, or Rocket are retained only as long as required by applicable financial regulations and our internal audit
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process. You can request a copy of the data we hold on your account by contacting our support team directly. Any data shared with payment processors — including mobile wallet providers — is limited to what those processors need to complete your transaction. We review our
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data practices periodically, and material changes to this policy will be communicated to you via the contact details on your account. Availability of our services, and the data obligations that come with them, depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.