Verify Your u9k Account
Verification is how we keep your balance safe and your account yours. Without it, a withdrawal request cannot clear — so completing it early means no hold-up when you want to cash out. The process asks for a government-issued photo ID and a quick confirmation that the wallet number on your account belongs to you. Upload the documents through the verification section
in your account settings. Our team reviews submissions and updates your status. A verified account also unlocks the full withdrawal limit available in your region.
- Open account settings — Go to your profile and find the verification section. It shows your current status and what documents are still needed.
- Upload your ID — A national ID card or passport works. The image needs to be clear — blurry uploads are returned for resubmission.
- Confirm your wallet — We check that the bKash, Nagad or Rocket number on your account is registered in your name. This step protects your payouts.
- Await confirmation — Our team reviews your submission and updates your verification status. You will see the change reflected in your account settings.